Terminology Explained

Allocation

Allocation refers to the number of garments that are issued to an individual member of staff. As a rule, Simon Jersey would suggest buying three sets-one for wearing, one in the wash and one waiting. When companies skimp on this allocation, staff will constantly be in a wash and wear cycles and uniforms will quickly start to look shabby.

Badges

Badges are a simple and economical way to ensure customers can quickly identify members of staff. Simon Jersey provides standard or custom made badges, both in durable plastic. Standard badges are available in a choice of five colours, whilst custom made badges can be virtually any colour, size, shape or font type, with a minimum order of 50. See the catalogue for more info.

Bespoke

Simon Jersey's bespoke service is a made-to-measure range specially designed for an individual company. Bespoke clothing, due to economies of scale, is not usually a cost-effective option for companies that have less than 100 wearers.

Care Instructions

Simon Jersey has produced comprehensive instructions on how to care for your garments; these are available in the catalogue and the website, and include a guide to the care symbols on Simon Jersey garments.

Continuity

All Simon Jersey's garments and designers are guaranteed to stay in the range for the life of the catalogue, which allows you re-order or add to your existing uniform requirement.

Corporate colours

Unique to Simon Jersey is the distinctive corporate colours pages at the front of the catalogue. This section of the catalogue provides inspiration and guidance on creating a complete corporate image with pages displaying coordinated uniform ranges in the season's hottest colours.

Deliveries

Any UK order will be dispatched within 5 working days, stock permitting.

Distributors

Simon Jersey has distributors in 25 countries, ensuring worldwide delivery.

Drape

This term refers to the way a garment falls when worn it is affected by the finishing of the garment and the type of fabric.

Embroidery

Embroidery is an eye-catching and economical way to add logos, motifs and names to almost any part of a garment. It's durable and with advance in technology, virtually any design can be replicated onto virtually any part of the garment. Unlike a name badge, embroidery can't be lost, it's washable, and it doesn't add significant cost onto the finished garment.

Fabric performance

Stringent garment and fabric performance tests are carried out in-house and by accredited independent laboratories. Simon Jersey continually tests batches of fabric for shade continuity, fell and construction to ensure that subsequent deliveries match the original fabric.

Fit for purpose

Uniforms and corporate wear are more durable than street wear- they are designed to be worn every day, in potentially tough work environments, and they are designed to last a significant amount of time, therefore corporate wear specialists will use more resilient fabrics that are fit for purpose, whereas high street clothing is designed to be worn occasionally and will not last the rigours of a working environment.

Guarantee

Simon Jersey offers no - quibble guarantee, just send everything back within 30 days (paperwork included) and there will be no charge.

Handle

The term 'handle' refers to the feel of a garment. The handle of corporate wear fabrics can be enhanced using different finishes, such as emerising, which creates a smooth top surface.

Lab dye

This technique determines the correct make-up of a dye to match a specific pantone colour on a particular fabric - the three colours used are cyan, magenta and yellow. There are specific dyestuffs for different fabrics, in order to ensure colours match on different garments throughout a range.

Lead times

From first talking to Simon Jersey a client can take a delivery of its new uniforms in as little as three months. It takes approximately twelve weeks from the time a garment approval, to manufacture and deliver items.

Manufacturing

Manufacturing takes place in one of Simon Jersey's carefully selected production facilities located in Europe or the Middle East.

Measuring

It is important each member of staff correctly, whether the garments are male, female or unisex - that way a more desirable fit is ensured. There are full sizing charts and measurement guides - both men and women, in the catalogue and on the website.

Ordering

There are five easy ways to place your order: by phone: call 08444 994414, by e-mail: orders@simonjersey.com, by fax: dial 08444 994454, Online via our online request form, or by post: send to Customer Services, Simon Jersey Ltd, Syke Side Drive, Altham, Accrington, Lancashire, BB5 5YE

Personalisation

Simon Jersey offers a comprehensive personalisation service to differentiate a uniform by promoting a logo, band name or promotional message. There are four different ways of doing this: Badges, Embroidery Screen printing and tabbing. The decision to select one options should be determined by the intended use of the garment, the numbers required and possibly lead times.

Pilling

Pilling is the technical term for the small bobbles that develop on garments. It occurs in certain fabrics when the service is rubbed, and is often irreversible, except by trimming or using a defuzzer. To reduce the frequency of piling garments should be washed inside out.

Quality control

Quality control inspectors regularly visit Simon Jersey factories to ensure that all garments conform to sealed sample specifications. We have a rigorous supplier appraisal system and garments are again checked on arrival at our Central UK warehouse.

Returns

Simon Jersey has no- quibble returns policy. You will find a returns note and address with the dispatch note accompanying your goods. Please allow 7-10 days from when you dispatch the goods for your account to be accredited.

Sampling service

Simon Jersey's sampling service allows you to try - before - you buy to make sure you've made the right uniform choice by seeing the garments on your staff. All garments are delivered to your workplace, and you will be invoiced for these, but if returned within 30 days, in the same condition, you will be fully reimbursed (carriage not included).

Sealed samples

With the totally managed or bespoke services, three sets of sealed samples are made before production starts. One is sent for client approval, one set is assigned manufacturer so that the garments matched against the original samples throughout production, and the third set is for Simon Jersey so that we can guarantee the finished article will adhere to our strict quality standards.

Screen printing

Screen printing is the deal method of getting a bold promotional message onto items such as t-shirts and aprons. Designs using special links are heat pressed onto garments over a number of layers, there are a number of different types of transfers, including high-visibility, retro-reflective and flame retardant and recent innovations mean they can be printed in high resolution to reproduce fine detail.

Sizes & fittings

Simon Jersey's uniforms come in a wide range of sizes - we cater for above average and petite sizes in many ranges, please see individual garment descriptions for held stock. If the size you require isn't catered to or you require specials these can be produced (25% additional costs for special garment service).

Sourcing

Wherever they are in the world, Simon Jersey insists that the manufacturers we work with must adhere to strict ethical and environmental guidelines. And we only work with factories that come up with the goods, are able to supply the quantities required, and meet the target costs, deadlines and lead times.

Special Measure Service

Simon Jersey's special measure service - we literally tailor uniforms to the individuals who'll be wearing them.

Stock supported

Smaller business or companies who need their order in a hurry can purchase stock-supported items from Simon Jersey's extensive range. These can be ordered via the comprehensive catalogue launched each September, or via our website (www.simonjersey.com)

Tabbing

The unobtrusive way of promoting a company name or logo, also adds prestige to the garment. Tabbing can be located in a number of different locations on a seam on the garment, and is available in various colours/font. The cost includes the sewing in of the tab.

Tax benefit

Under UK law any clothing that is given to an employee - unless it's a protective nature, is a benefit in kind which means that tax is payable on it by the employee. But personalised company clothing cannot be categorised as personal garments and therefore is not regarded as a benefit in kind.

Totally Managed Service

The totally managed service is available for larger companies looking for an exclusive and individual style created by the in-house design team. This bespoke service revolves around a dedicated account manager, who will work closely with you to manage the project from initial planning and forecasting, through design, and every stage of production to delivery and beyond.

Trim

Trim refers to detailing, including buttons, zips, fastenings, thread, binding etc.

Washable suiting

Uniform have to be cleaned regularly to keep them looking smart and professional. To make life easier for companies and their employees Simon Jersey has introduced washable suiting which is washable at 40 degrees. The suiting also includes Lycra which reduces the possibility of creasing and increases comfort.

Wearer trials

A vital stage in the bespoke design development process - there's no better way to test a garments performance and suitability than to see it in action. We recommend you to conduct a wearer trial, ideally over several sites, to gather representatives feedback. The styles can then be tailored in line with the feedback before bulk production commences.