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How to Shop

Shopping online with Simon Jersey is an easy step by step process.

There are 3 ways of shopping:

 

  • Browsing - You can browse through our collection by selecting the industry section you want at the top of any page. All of our items are arranged into industry sections similar to our catalogue. Simply select your industry, then the product type or range and then select the product of your choice.
  • Saved Orders - If you have set an account up and have saved an order then simply login and select "My Account" the select "Saved Orders" and add to your basket.
  • Search - You can use the search box to either type in an item number or a product keyword to search for a product. This will then show a results page from which you can add the product to your basket.

How do I choose the right size and length?

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Choose your required size by using the drop down icon next to the item you want to order. If you are unsure about your size, please use our Size Chart.

How do I choose the right colour?

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Certain items such as polo shirts, aprons and baseball caps have colour swatches on the single view image. To select the colour you want scroll down to see all the options available. It is possible to order samples to help you select the colour that best suits your needs.

How do I personalise the items?

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You can either select from our range of standard lettering for embroidery and badges, or provide us with artwork of your existing brand or logo to truly personalise garments with any of our four ways to promote your brand. Click here for further information or to view the personalisation order form.

How do I order large quantities?

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You can enter any amount of items in the quantity text box which is next to the product price. The system will then check the required quantity against the available stock and advise the stock status on the shopping basket page.

How do I know the item I want is in stock?

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All items display the real time stock status on the shopping basket page and the checkout page. If the item is out of stock you can simply click back to amend the quantity or view an alternative item.

How do I use my shopping basket?

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Your shopping basket can be viewed at anytime by clicking on the shopping basket icon on the top right hand side of the page. This basket will show the number of items in your basket and the total of how much your items cost including delivery charges.

At any stage in the shopping process you can access your basket to delete items or to change the quantity ordered.

When you are happy with what is in shopping basket and want to pay for your items, click on Checkout.

When do I have to login?

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You don't have to login until you are ready to process your order. Alternatively, if you would prefer to login prior to adding items to your basket you can click on the login link on the home page to register your details.

If you have forgotten your contact name/password please contact orders@simonjersey.com or call 03444 994414.

If you are an existing customer and have previously shopped with Simon Jersey on the internet please login using the following:

  • Email address = the email address you set up for your online account.
  • Password = the online account password that you created.

Once you have completed your details these will be cross-referenced with our database. If they are correct you will then be able to proceed with your order, if they are incorrect please contact orders@simonjersey.com or call 03444 994414.

If you are an existing customer but have never shopped on the Simon Jersey website before you will need to complete the following:

  • Account number you wish to order for including delivery point (i.e. 000 or 001)
  • Contact surname registered for the account
  • Company Post Code

You will be able to proceed with your order online immediately. On receipt of your order the details will be cross-referenced with the records held on our database. If your details are incorrect customer services will contact you. If you have queries please contact orders@simonjersey.com or call 03444 994414

For future online orders you will be registered as an internet customer and your login will be email address and password, please make a note of these details.

If you have never shopped with Simon Jersey before you will need to create an account by completing the simple registration form which will then enable you to shop online. As a new customer your first order will need to be paid for by credit card until your account has been set up. You can apply to be given a credit limit and if successful from your second order you will have the option to pay by credit card or invoice against your account.

For future online orders you will be registered as an internet customer and your login will be email address and password, please make a note of these details.

Changing login details?

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Your email address must be exactly the same as the original email address that you set up for the Simon Jersey account.

Your password is the original password that you created for the Simon Jersey account. After your first log in you are able to change your password. Your amended password will be case sensitive and therefore you should make a note of whether you have used upper or lower case.

Should you need to confirm or amend your user name/password please contact orders@simonjersey.com or call 03444 994414.

Selecting the right account?

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Some customers operate more than one account. You will need to login each time you wish to order for a different account or alternatively click the "Switch Account" link at the top of the page.

What is checkout?

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The online checkout is where you can submit your order. If you haven't already logged in, you will be asked to log in with your email address and password. Existing internet customers will then go into the secure log in to complete payment details.

Your account details, including delivery address, invoice address and "For Attention Of" will be automatically uploaded relating to the account selected.

Can I order from overseas?

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Yes you can order from Germany, France and Rep of Ireland. Simply register to Simon Jersey to create an account in one of these non UK countries and you will be able to view and purchase products in Euros.

Product Details

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To help you select an item the range browse will show you a picture, a description, size range and for certain items there is a detailed line drawing to highlight the features of the item.

How do I find out information about a product?

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Click on the picture or the name of the item that you are interested in and it will enlarge the view and provide a more detailed description. To see an even bigger picture of the image alone, click on 'view larger image'. You can also view 360 video footage of a large number of garments on models.

Fabric Encyclopaedia

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Many of our fabrics are internationally sourced, Simon Jersey aims to provide the best selection of modern workplace fabrics in the world today. All fabrics are put through their paces until our Fabric Technologists are certain of their strength and durability.

Qualitas2.0 Suiting - 54% Polyester, 44% Wool, 2% Lycra

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New and exclusive to Simon Jersey, this technological and innovative range is washable, durable and suitable for wearing all year round. All items are machine washable at 40 degrees, Lycra is added for comfort and the fabric is crease resistant.

Prestige Suiting - 100% Wool

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Our luxurious feel suiting has natural elasticity for shape retention and can be worn all year round due to its absorbent properties. Prestige suiting is machine washable with the exception of men's structured jackets. Premium fabrics is available in black.

Optima - 55% Polyester, 45% Wool

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A new poly/wool blend in a choice of 5 corporate colours, it's lighter, softer, totally un-restricting and well suited to trans-seasonal wear. Teflon coated to resist stains and spills - and machine washable with the exception of men's jackets.

Practica - 100% Polyester

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Practical polyester suiting - resilient, machine washable and with a comfortable two way stretch. A smart choice for an active working environment, particularly if your budget is limited. Available in six corporate colours.

Soft touch - 100% Polyester

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Luxury peach feel fabric perfect for ladies blouses. It is easy care and requires minimum ironing.

Cool crepe - 100% Polyester

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Printed cool crepe is used for many different printed designs on blouses and skirts. It is easy care and requires minimum ironing. Co-ordinating accessories are also available.

Chambray - 55% Cotton, 45% Polyester

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Easy to wear chambray styles in a cotton rich fabric are available in both men's and women's shirts. Natural comfort and contemporary colours are features of these fabrics.

Oxford - 70% Cotton, 30% Polyester

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Classic oxford weave shirting fabric, cotton rich for natural comfort.

Woven checks - 55% Cotton, 45% Polyester

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Colour fast quality fabric, easy care.

Fleece - 100% Polyester

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Double sided anti-pill fabric, 300g polar fleece.

CoolMax® Comfort System - 100% Polyester

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The CoolMax® fabric is used for a range of chef's jackets and its moisture management properties take moisture away from the body, making the garment more comfortable in a hot kitchen.

Chef's fabric - 100% Cotton

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Cotton lightweight drill fabric, cool for the kitchen and washes at 90 degrees.

Housekeeping fabric - 75% Polyester, 25% Cotton

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Hardwearing pincord fabric, ideal for housekeeping items. Easy care fabric with colour fast features.

Anti-bacterial Fabric - 50% Cotton, 50% Polyester

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The anti-bacterial function is built into the fabric and protects against bacteria to help reduce contamination. It also protects against body odour, has been dermatologically tested and is washfast and heat resistant. This fabric is also suitable for industrial laundering at temperatures of up to 85 degrees.

Medical fabric - 65% Polyester, 35% Cotton Techstretch

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It has stretch and recover quality, superior durability with a soft handle. Allows freedom of movement.

Size Chart

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For help with sizes, please click here to view our size charts.

Delivery

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All UK orders placed before 5pm Monday to Friday will be delivered next working day, stock permitting. All UK orders placed outside of these specified times require an additional day delivery.  Overseas take a little longer (e.g Northern Ireland). Delivery is FREE for UK orders over £100 (excluding VAT and the cost of additional services such as personalisation). Quote code FD100 at the checkout.

Delivery charges are as follows:

  • UK Standard (Next working day) £5.99
  • UK Standard with orders over £100. Free
  • Germany 7.99 Euros
  • France 9.99 Euros
  • Ireland 8.99 Euros
  • NHS Free P&P on offline orders over £60
All prices exclude VAT

Payment Methods

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You can pay orders online by credit card or it can be invoiced to an account if you are given a credit limit. You will be given the option at the time of completing the check out procedure. However, first time customers with Simon Jersey are required to pay by credit card until an account has been set up.You can request a credit limit by completing the Credit Application Form and returning it to our credit control team by post to Sykeside Drive, Altham, Lancs, BB5 5YE or by fax to 01282 959061.

Terms of Use

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Terms on which you may use our site:

Acceptance of Terms

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The information and other resources on this site are offered to you free of charge so long as you accept these terms of use. Your use of the information and resources provided, or any of them, will be treated as acceptance of these terms. We reserve the right to vary or supplement these terms from time to time, so please check them regularly. They were last updated on 23rd January 2014.

Status of Information and Disclaimer of Liability

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We try to keep the information on this site up to date, but cannot promise that it will be fully accurate and up to date at all times. In particular, product information is subject to change as we improve and adapt our range, and according to the availability of fabrics. For confirmation of the status of any particular information, please contact us, orders@simonjersey.com. Fabric colours may not correspond exactly with the way they appear in the images, and can also vary from batch to batch.

No information on this site is to be treated as an offer, representation or warranty, or as forming part of any contract. Simon Jersey will not in any circumstances be liable for any indirect or consequential loss arising from the use, malfunctioning or non-availability of this site, including as non-exclusive examples only business interruption or loss of profit.

Privacy and Confidentiality

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At Simon Jersey, we respect your privacy and are committed to maintaining it. The Data Protection Act 1998 does not automatically collect or capture any personal data about visitors to this site, except that their IP addresses may be automatically logged by our web server. We do not use cookies.

Where we invite you to enter personal information, our general policy is to ask only for what we need and to use it only for the stated or obvious purposes for which it was collected, for example:

  • to send you a brochure at your request;
  • to process your order, including contacting you by telephone if there is a query;
  • to administer your account.

If we indicate that your personal information may be used for general (including direct) marketing purposes, we will give you the opportunity to withhold your permission for that use and respect your wishes. If you indicate that you have no objection, your information may be made available to our computerised customer management system. It may then be used to contact you with information about our products, services and special offers that we think may be of interest to you, as well as for adapting our products and services to your requirements, for market research and planning purposes, and for any other purposes for which the information was expressly or obviously collected.

We will never send any personal information we collect about you to anybody else without your express consent. We will never disclose your payment details to any third party, unless we are legally obliged to do so.

You may at any time ask to see the personal data we hold about you, and if it is incorrect we will correct or delete it at your request. Our Data Protection Officer is responsible for your data for this purpose, and may be contacted: Email Dataprotectionofficer@simonjersey.com

or call 01282 772555

or write to Data Protection Officer, Simon Jersey Limited, Skye Side Drive, Altham, Accrington, Lancashire, BB5 5YE

Any information you send us that is not about identifiable people will not be regarded as confidential, whether or not you describe it as such. Is a condition of your use of this site that we may disclose such information freely and use it in any other way we think fit.

Copyright in Text and Images

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The copyright in all text and images on this site belongs to Simon Jersey or its licensors. You may view it, download and print it for your own reference only, and for circulation strictly within your own organisation, but may not modify or make any further use of it or copy it to any other person, or make any commercial use of it whatsoever, without our specific written permission. The design right in all illustrated garments belongs to Simon Jersey or its licensors, and no garments may be made to those designs without our consent.

Trade Marks and products named in connection with third party products "Simon Jersey" is a registered trademark of Simon Jersey Limited.

These and any other third party trademarks are used on this site merely to refer to the trademark proprietor or its products. Their use is not intended to imply any connection between Simon Jersey or its products and the trademark proprietor or any of its products, nor any endorsement of Simon Jersey's products by the trademark proprietor.

Links

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You may link to this site only if your link opens the home page on this site in a new and independent window, with no frame, side bar, floating window, or other text or image not created by Simon Jersey, visible at the same time as our page. Any link in breach of this term infringes our copyright in this site.

Applicable Law

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These terms of use are subject to English law and the courts of England and Wales have exclusive jurisdiction in any dispute arising out of their interpretation or your use of this site.