All International returns do not incur the returns fee, as the return cannot be accepted through our Evri portal and so shipping must be pre-paid by the customer.
PREPARE YOUR PARCEL
Repackage unwanted item - all items must be its original condition.
Fill in return section of your paper despatch note. that was including in your order. All returns need to include this paper work - otherwise you refund is at risk of not being credited.
RETURNS ADDRESS
Attached return address to front of parcel:
Simon Jersey Returns Department
Syke Side Drive
Altham
Accrington
Lancashire
BB5 5YE
SEND YOUR ITEMS BACK
Return charge will depend on country
Please note that refunds from International returns may take longer.