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How to make an International return

All International returns do not incur the returns fee, as the return cannot be accepted through our Evri portal and so shipping must be pre-paid by the customer.

PREPARE YOUR PARCEL

Repackage unwanted item - all items must be its original condition.

Fill in return section of your paper despatch note. that was including in your order. All returns need to include this paper work - otherwise you refund is at risk of not being credited.

 

RETURNS ADDRESS

Attached return address to front of parcel:

Simon Jersey Returns Department

Syke Side Drive

Altham

Accrington

Lancashire

BB5 5YE


SEND YOUR ITEMS BACK

Return charge will depend on country

Please note that refunds from International returns may take longer.

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