How Can We Help?

Looking to get in touch with the Simon Jersey customer experience team?

You can find our help centre full of useful information, resources and frequently asked questions here.

If you need to speak to a member of our team, please fill out the contact form below and a member of our team will get back to you as soon as possible.

Returning an item

If you're contacting us about an existing order, please have your order number ready so we can better serve your query. All returns information can also be found on our returns page here.

All returns should be sent to:

Simon Jersey LTD, Sykeside Drive, Altham, Lancashire. BB5 5YE

Contact Customer service by e-mail:

Contact Customer service by phone:

Call: 0344 4994 414

Monday          -  Open 9:30 AM  till 4:30 PM

Tuesday         -   Open 9:30 AM  till 4:30 PM

Wednesday    -    Open 9:30 AM  till 4:00 PM

Thursday        -   Open 9:30 AM  till 4:30 PM

Friday             -   Open 9:30 AM  till 4:30 PM

Saturday         -   closed

Sunday           -   closed

OUR 0344 NUMBERS ARE CHARGED AT OUR STANDARD NETWORK RATE 

OUR PHONE LINES CLOSED DURING BANK HOLIDAYS

Contact Accounts team by e-mail:

Email: accounts@simonjersey.com

Contact Accounts team by phone: 

Call: 0344 5767 971

PLEASE NOTE: Accounts Team is only available between 9.30am - 1pm

Write to us:

Simon Jersey LTD, 102 The Oaks, Crewe Road, Wythenshawe, M23 9HZ

Company Details:

Simon Jersey LTD, 102 The Oaks, Crewe Road, Wythenshawe, M23 9HZ

Company Registration Number: 01006047

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